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Field Notes

Practical IT, AI and cybersecurity notes for business leaders in Pennsylvania and Delaware.

Your Firm Is Leaking Billable Time in Meetings. We Plugged Ours.

Brian McCarthy November 10, 2026

Ask any principal at an engineering or professional services firm where billable time goes to die, and you’ll get the same answer: it’s not the big project blocks. It’s the 20-minute client call, the quick coordination meeting, the “can you…

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Your Firm Is Leaking Billable Time in Meetings. We Plugged Ours.

Brian McCarthy November 10, 2026

Ask any principal at an engineering or professional services firm where billable time goes to die, and you’ll get the same answer: it’s not the big project blocks. It’s the…

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Chasing Money Is a Part-Time Job Nobody Wants. We Automated Ours.

Brian McCarthy November 3, 2026

If you run a construction business, you already know the ugly truth about cash flow: the work is done, the invoice is out, and now somebody in your office spends…

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We Built an Arcade to Train Our Techs. Now It’s Yours.

Brian McCarthy October 29, 2026

The Open Tier Skills Arcade is free to play: six certification tracks, 1,767 original practice questions, six arcade and brain games, and live high score boards. No sign-up, no email,…

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E-Waste Recycling 2026: By the Numbers

Brian McCarthy October 29, 2026

Open Tier recycled 1,559 lbs of electronics in 2026 across four drop-offs at 611 Metals in Willow Grove. Today’s run (October 29) is likely the last of the year, so…

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Choosing the Platform: The Decision That Outlives Every Automation

Brian McCarthy October 27, 2026

You’ve got your ranked list of what to automate. Before building anything, one decision deserves real diligence, because it outlives every automation you’ll ever build: what platform does it all…

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The Hotkey: November 2026

Brian McCarthy October 26, 2026

November can make an already busy office feel even busier. This month, we’re looking at small moves that help: rearranging a Word draft, questioning an unusual request, and choosing a…

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CISA’s PHP Alert: What Business Owners Should Ask IT to Check

Brian McCarthy October 22, 2026

If your business relies on software using PHP, CISA’s October 21, 2026 alert calls for a decision now: update affected systems or take them offline until they can be fixed.…

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Which Automation Should You Build First? The Answer Is Math, Not Hype.

Brian McCarthy October 20, 2026

You’ve seen the economics, the plumbing, and the roadmap. Now the first real act of the journey: figuring out which problems in your business are worth automating, and in what…

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Body Charge Lab: a 3D lab for Taekwondo, yoga and more, built in days, not years

Brian McCarthy October 17, 2026

Body Charge Lab is a 3D figure that plays Taekwon-Do forms, yoga poses and cheer tumbling and shows the power moving from the ground to the strike. Now at v1.25…

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Real CAPTCHAs Don’t Ask You to Open PowerShell

Brian McCarthy October 14, 2026

A real CAPTCHA never asks you to open PowerShell. How the ClickFix scam works, the red flags, and what to do if you already ran the command.

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Field Notes

Your Firm Is Leaking Billable Time in Meetings. We Plugged Ours.

Your Firm Is Leaking Billable Time in Meetings. We Plugged Ours.

Chasing Money Is a Part-Time Job Nobody Wants. We Automated Ours.

We Built an Arcade to Train Our Techs. Now It’s Yours.

E-Waste Recycling 2026: By the Numbers

Choosing the Platform: The Decision That Outlives Every Automation

The Hotkey: November 2026

CISA’s PHP Alert: What Business Owners Should Ask IT to Check

Which Automation Should You Build First? The Answer Is Math, Not Hype.

Body Charge Lab: a 3D lab for Taekwondo, yoga and more, built in days, not years

Real CAPTCHAs Don’t Ask You to Open PowerShell

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Field Notes

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Open Tier Systems

Visit Us On Social Media

More About Our Open Tier Systems

Company

Who We Serve

Resources

Managed IT, Voice, AI and Compliance

Managed IT

Managed Voice

Managed AI

Managed Compliance

Locations We Serve

Counties

Popular Cities

Policies and Terms

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