Client Service
Contact Us

Empowering small businesses through smarter technology.

We simplify IT so you can focus on your growth, your people, and your customers—with data-backed tools that drive results.

Get a quote today

Trusted IT Partner for Small Businesses for 20 Years

Based in Blue Bell PA, we partner with SMBs throughout our region to provide reliable IT solutions and services that move your business forward.

Hear the Open Tier Story.

Comprehensive IT solutions and services, backed by relentless reliable experts​

Our team of experts are creative thinking problem solvers committed to delivering intelligent technology services and support that optimize your business performance, improve your team’s productivity and advance your client’s experience. ​

Level up your IT stack

When IT Stops Being a Fire Drill

Topos Mondial had capable internal IT—but no backup, no long‑term planning, and growing security concerns. Open Tier stepped in as a co‑managed partner, adding strategy, protection, and redundancy without disrupting their team.

Read the Case Study

100% Customer Satisfaction. Zero Compromises.

We’re proud to maintain a 100% Customer Satisfaction Score (CSAT)
a reflection of our team’s dedication to excellence, responsiveness, and results.

“Brian and his team do a excellent job of managing our IT needs. Their responsiveness to fix any issues is almost immediate and their team’s knowledge is superior. Great company that truly looks out for their clients. We know that we’re in good hands with Open Tier. Highly recommend!”

“Brian and his team do an amazing job keeping up with all our IT needs. They are swift to fix any issues that may arise during the course of the day. I’d recommend Open Tier to any business that is looking for new or to replace current IT service.”

“Hands down, these folks at Open Tier are the best at what they do. Accessible, responsive, and dependable. Open Tier has efficiently helped us navigate through all of our technology issues and upgrades, in language that is easy to understand, even for the most tech challenged user. We highly recommend them!”

“Working with Open Tier is a breeze! Every issue is handled efficiently!”

“Always so helpful and gets me up and running in a flash.”

“Excellent knowledge and responsiveness. Couldn’t be happier to have them oversee the technical aspect of my business.”

Open Tier Systems received an average rating of 5 out of 5 stars

See all reviews

From Trends to Tools: We Make Tech Work

Stay ahead with insights that drive small business success.

How Small Businesses Can Unlock the Real Value of AI

by | Aug 25, 2025 |

Artificial intelligence isn’t just for tech giants—it’s a practical partner for small businesses.
In this post, Brian M. McCarthy, President of Open Tier Systems, shares how small teams can unlock real value from AI by starting with everyday problems and using intuitive, low-cost tools like Copilot and ChatGPT. Learn how to craft effective prompts, protect your data, and empower your team to work smarter, respond faster, and think bigger.

AI for Small Business: Answers to the Questions You’re Actually Asking

AI for Small Business: Answers to the Questions You’re Actually Asking

by | Aug 18, 2025 | ,

Join us for a webinar specifically for small business leaders who want to understand how AI can help them:

Deliver faster, smarter service to clients
Empower their teams to do more with less
Gain real insights from their data to drive growth
This isn’t just a tech talk. We’ll break down the basics of AI, share real-world examples, and give you practical tips to start using AI securely and strategically—no jargon, no hype

Open Tier Systems Launches AI Webinar Series for Small Business Leaders

Open Tier Systems Launches AI Webinar Series for Small Business Leaders

by | Jul 24, 2025 |

Join us for a webinar specifically for small business leaders who want to understand how AI can help them:

Deliver faster, smarter service to clients
Empower their teams to do more with less
Gain real insights from their data to drive growth
This isn’t just a tech talk. We’ll break down the basics of AI, share real-world examples, and give you practical tips to start using AI securely and strategically—no jargon, no hype