Legal IT Support:
Tech That Works as
Hard as You Do
In the legal world, time is money—and downtime is unacceptable. Whether you’re managing sensitive client data, preparing for court, or juggling multiple cases, your technology needs to be fast, secure, and always available. As a local small business ourselves, we understand the pace and pressure of your work. That’s why law firms trust us to keep their systems running smoothly and securely. Your clients expect timely updates, secure communication, and digital convenience. We help you deliver all of that and more, without the overhead of building an internal IT department. Whether you’re a solo practitioner or a growing firm, we bring the technology muscle to help you scale, stay compliant, and serve your clients with confidence.
What Law Firms Are Up Against—and How We Help
Cybersecurity & Client Confidentiality
Law firms are prime targets for cyberattacks due to the sensitive nature of client data. Phishing, ransomware, and data breaches can put your reputation—and your clients—at risk. Open Tier protects your practice with a layered security approach: email threat protection, endpoint detection, multi-factor authentication (MFA), and more. We help you stay secure and compliant, without slowing you down.
Compliance & Data Privacy
Legal professionals must meet strict confidentiality and data handling standards, especially when dealing with HIPAA, GDPR, or client-specific requirements. But most small firms don’t have the time or resources to manage this internally. That’s where we come in. Open Tier helps you implement secure systems, document your protocols, and respond quickly to any issues—so you can focus on your cases, not compliance checklists.
Inefficient Workflows & Manual Processes
Still managing case files through email attachments or juggling disconnected tools? These outdated workflows lead to errors, delays, and lost billable hours. We help you streamline operations with secure document management, cloud-based collaboration, and legal-specific software integrations—so your team can work smarter, not harder.
Client Expectations for Digital Access
Today’s clients expect secure portals, mobile access, and timely updates. If your systems can’t keep up, your client experience suffers. Open Tier helps modernize your tech stack so you can deliver the digital convenience clients expect—without the cost of building an internal IT team.
Scalability & Business Continuity
Whether you’re expanding your practice, opening a new office, or planning for succession, your IT needs to scale with you. We support cloud migration, hybrid environments, and managed backups to ensure uptime, flexibility, and peace of mind. Open Tier is your long-term partner for growth and resilience.
From Insights to Action: Our Latest Blog Highlights
Navigating Cyber Threats: A Conversation with Brian M. McCarthy on Ransomware and Email Security
Cyber threats are evolving at an alarming pace. And businesses of all sizes are grappling with the challenge of protecting their assets. Among these challenges, ransomware and email-based attacks remain in the forefront, exploiting human error and technological vulnerabilities.
To shed light on this pressing issue, we sat down with Brian M. McCarthy, president of Open Tier Systems. In this insightful conversation, Brian shares with Carlos Gonzalez Shanel his perspectives on the biggest challenges in cybersecurity, his personal experiences managing ransomware incidents, and practical advice for business seeking to bolster their defenses.