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Post Archives For Category: Field Notes

Your Insurer Grades Your Cyber Controls. Who’s Grading Your Subs?

Brian McCarthy October 10, 2026

Every general contractor I talk to has filled out a cyber liability questionnaire. MFA on email? EDR on every machine? Backups ransomware can’t reach? A written incident response plan? Get…

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Plus Addressing: The Free Email Trick Most Businesses Aren’t Using

Brian McCarthy October 1, 2026

A client asked me last week whether plus addressing was worth turning on for his team. Short answer: it’s probably already on, it costs nothing, and it’s worth using for…

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The Simple Math on Copilot’s Facilitator: Does a Meeting Note-Taker Pay for Itself?

Brian McCarthy October 1, 2026

Most conversations about Microsoft 365 Copilot ROI get lost in big promises. Let’s skip that and look at one feature you can measure in a month: Facilitator, the agent that…

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The Case for AI Capital: Payroll Is a Lease You Never Stop Paying

Brian McCarthy September 29, 2026

Forget AI for a minute. Let’s talk about the number that actually keeps you up: what people cost. If you run a business, payroll is almost certainly your largest expense,…

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Before AI Can Act, Someone Has to Decide What It’s Allowed to Do

Brian McCarthy September 25, 2026

AI governance for a small business isn't a binder. It's four decisions: which tools are allowed, what data goes where, what AI can do without asking, and who's accountable. Here's…

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AI Doesn’t Fix Bad Data. It Acts on It.

Brian McCarthy September 18, 2026

Connecting AI to your systems is step one. What it finds there decides whether it helps or hurts. A plain-English guide to data hygiene for small businesses, and why a…

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AI Can’t Run What It Can’t Reach

Brian McCarthy September 16, 2026

AI can only automate what it can reach. Here's why on-premises systems are becoming a dead end, what to demand from every cloud platform you keep or buy, and why…

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Claude vs. Copilot: Why You No Longer Have to Choose

Brian McCarthy April 28, 2026

Wondering whether to use Claude or Copilot? Microsoft Copilot now supports Claude — with the security businesses need.

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When IT Has a Day Job: A Common Small Business Risk

Brian McCarthy March 17, 2026

In many small businesses, IT is handled by someone capable—but not full time. When IT has a “day job,” important questions around security, risk, and long‑term planning often go unanswered.…

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The Password Habits Putting Small Businesses at Risk

Rick Carpenter February 19, 2026

Passwords remain one of the easiest ways for attackers to access small businesses. From sticky notes and reused logins to browser‑saved credentials, poor password hygiene creates real risk. In this…

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Post Archives For Category: Field Notes

Your Insurer Grades Your Cyber Controls. Who’s Grading Your Subs?

Plus Addressing: The Free Email Trick Most Businesses Aren’t Using

The Simple Math on Copilot’s Facilitator: Does a Meeting Note-Taker Pay for Itself?

The Case for AI Capital: Payroll Is a Lease You Never Stop Paying

Before AI Can Act, Someone Has to Decide What It’s Allowed to Do

AI Doesn’t Fix Bad Data. It Acts on It.

AI Can’t Run What It Can’t Reach

Claude vs. Copilot: Why You No Longer Have to Choose

When IT Has a Day Job: A Common Small Business Risk

The Password Habits Putting Small Businesses at Risk

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Open Tier Systems

Visit Us On Social Media

More About Our Open Tier Systems

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Managed IT, Voice, AI and Compliance

Managed IT

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Post Archives For Category: Field Notes

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Post Tags

Open Tier Systems

Visit Us On Social Media

More About Our Open Tier Systems

Company

Who We Serve

Resources

Managed IT, Voice, AI and Compliance

Managed IT

Managed Voice

Managed AI

Managed Compliance

Locations We Serve

Counties

Popular Cities

Policies and Terms

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