Tech Specs

Hosted Voice

Slash phone costs with Open Tier Systems’ affordable high quality Hosted Voice service. Empower employees with mobility and easy to use features from Open Tier Systems’ Hosted Voice service. Ideal for organizations with 1-10 employees needing low startup costs.

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Managed Voice

Slash phone costs with feature rich Managed Voice. Open Tier Systems’ Managed Voice service provides all the features and benefits of On-Premise Voice needed for reliable customer service and enhanced employee productivity, with the affordability of Hosted Voice. Ideal for organizations with more than 10 employees needing a feature rich, flexible system AND low startup costs.

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On-premise Voice

Cost efficient and feature rich. Open Tier Systems’ On-premise Voice service provides all the functionality needed for reliable customer service and enhanced employee productivity. Ideal for organizations with more than 5 employees needing a feature rich, flexible system

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Custom Voice Solutions

Have a specific technical feature you need or doing a high volume project? We design & build custom phone systems, handsets, conferencing systems, and other telecommunications systems!

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Voice Services features include:

  • Auto Attendant
  • Direct Inward Dialing (DID)
  • Caller ID, Call Transfers, Call Waiting, Call Forwarding, Three-way calling
  • Call Park, Call Pickup
  • Call Monitoring and Call Recording
  • Call Queues and Call Routing
  • Voicemail (and voicemail to email)
  • Conference Calling
  • Remote or Virtual Extensions
  • Analytics and monitoring tools
  • Call reporting
  • Ability to utilize VoIP and PSTN calling methods
  • Web based management
  • Application integration
  • Multi-site capabilities
  • Custom hold music
  • Professional voiceover services (recorded scripts)
  • Service Type: SIP
  • Codecs Supported: G.722 (Wideband), G.711, G.729
  • Cloud hosted and premise based PBX
  • And more!

See what Open Tier Systems can do for you!

Contact Josh Findlay today at 484.535.3600.